This Policy applies to personal data processed when you browse our site, create an account, place orders, chat with us, or interact via email/WhatsApp. “Personal data” means any information relating to an identified or identifiable individual.

We act as a controller for our website/app data. For logistics, payments, analytics, and communications, we also use vetted processors.

Data from third parties

• Payment, logistics and KYC/verification partners
• Analytics/advertising platforms (aggregated insights)
• Public or industry databases for fraud prevention and compliance

• Provide and operate the platform (accounts, catalog, quotes, orders, delivery tracking)
• Customer support, dispute resolution, and service communications
• Improve safety, security, fraud prevention and abuse detection
• Analytics to improve features and performance
• Marketing with your consent (or legitimate interest where allowed); you can opt out anytime
• Legal compliance (tax, customs, sanctions/AML checks where applicable)

• Contract – to create your account, process orders, and provide services
• Legitimate interests – to secure our services, prevent fraud, improve and market to business users
• Consent – for non-essential cookies and certain marketing
• Legal obligations – tax, accounting, compliance requests

For California (CCPA/CPRA): we do not “sell” personal information for money. We may “share” for cross-context behavioral advertising only with your consent where required; you may opt out (see “Your Rights”).

We use necessary cookies for core functionality (login, cart, checkout). With your consent, we use analytics and advertising cookies to understand usage and improve performance. You can manage preferences via our cookie banner or your browser settings.

We disclose data to trusted providers under contracts that protect your privacy:

• Hosting, cloud infrastructure, content delivery
• Payment processing and fraud prevention
• Logistics, customs documentation, and order fulfillment
• Customer support, email/WhatsApp and in-app communications
• Analytics, A/B testing, and performance monitoring
• Professional advisers and authorities where legally required

We do not allow providers to use your data for their own independent purposes without your consent.

Your data may be processed in countries outside your own (including Türkiye, the EU/EEA, UK, and the US). Where required, we use appropriate safeguards such as Standard Contractual Clauses, data processing agreements, and access controls.

We keep data only as long as necessary for the purposes described, including legal, accounting, and compliance requirements. Typical periods: account data (active + 24 months after last activity), orders/invoices (up to 10 years where required), support tickets (24 months), and logs (up to 12 months), unless longer retention is mandated by law.

We implement technical and organizational measures including encryption in transit, access controls, least-privilege policies, backups, monitoring, and vendor reviews. No internet transmission is 100% secure; please use strong, unique passwords and enable any offered security controls.

GDPR/UK-GDPR: access, rectification, erasure, restriction, portability, and objection (including to direct marketing); withdraw consent at any time.

CCPA/CPRA (California): right to know, delete, correct, and opt-out of “sale”/“sharing”; right to non-discrimination.

To exercise rights, email satizone@satizone.net. We may need to verify your identity and business relationship. You can also manage email preferences via “unsubscribe” links.

Our services are intended for business users and are not directed to children. We do not knowingly collect personal data from children under the age required by applicable law. If you believe a child provided data, contact us to delete it.

Our site may link to third-party websites or integrate third-party services. Their privacy practices are governed by their own policies.

We may update this Policy from time to time. We will post the new date and, where appropriate, notify you via the website or email. Your continued use of Satizone after changes means you accept the updated Policy.

Data Protection Contact: satizone@satizone.net
Address: 15 Temmuz Mah. Halkalı Cd., B Blok No:123, K:18, D:206, Bağcılar – Istanbul, Türkiye